Contact our team
Dudespin support is on hand to help with questions, account-related issues, technical concerns or general feedback. Contact the team via live chat, email or phone for quick assistance. Live chat provides immediate help for login and gameplay queries; email and phone support handle account verification, deposits, withdrawals and technical troubleshooting. Keep your account ID and recent transaction details to hand when you contact us. Support covers New Zealand time zones. Response times vary by channel and cover NZ hours.
| Department | Contact |
|---|---|
| Customer support | Live chat 24/7; [email protected] - for account help |
| General enquiries | [email protected] - general account & billing queries |
| Affiliate enquiries | [email protected] - partnership applications |
| Phone | +64 9 378 2641 - calls answered Mon-Fri |
| Working hours | Phone & email Mon-Fri 09:00-22:00, Sat-Sun 10:00-18:00 |
Email Support
Email is our preferred contact method for detailed requests, account issues and any case that needs explanations or documents. Send a clear subject line and include your up-to-date contact details and account ID to speed handling. This helps us process attachments and verification without delay; allow time for our team to review submitted documents and reply with next steps.
Send us a message
Response Time
Contacting support is easy via live chat or email. Most enquiries are answered within one business day. Complex cases such as KYC checks or payment disputes can take longer depending on their nature and may require additional documentation. We’ll keep you informed of progress and expected timelines while your case is reviewed.
Feedback
Tell us what you think of Dudespin. Share feedback, suggestions or ideas to improve the site, games and payments. All messages are read carefully and used to refine features, fix issues and improve the user experience. Use the feedback form or live chat - submissions are reviewed regularly and practical suggestions are acted on to make the site better for everyone.