Responsible Gaming

Welcome to Dudespin Responsible Gambling. We take player safety seriously and provide clear tools and guidance to help you control your activity. This page explains our approach to safer play, the controls available in your account, and how to spot and respond to risky patterns. Use these measures proactively: set limits, take breaks, or self-exclude when needed. If you need help, reach out to our support team or to external organisations listed below. Responsible play keeps gambling sustainable and under your control.

Player protection principles

Account safety, fair play, and harm minimisation are the key principles that guide Dudespin Responsible Gambling. Access is limited to verified customers. We promote informed decisions, clear limits, and quick routes to pause or stop activity. Information on rights and tools is provided in account settings and on the responsible gambling page.

Tools to manage your gambling activity

Deposit and loss limits

Set daily, weekly, or monthly deposit limits in your account. Loss limits are available to cap total losses over selected periods. Limits take effect immediately and cannot be increased without a cooling-off interval.

Session time limits and reminders

Use session timers and pop-up reminders to control play length. Session limits can be set to warn or force a log-out after a chosen duration. Regular breaks help maintain control.

Cooling-off and self-exclusion

Short-term cooling-off and long-term self-exclusion options are available. Self-exclusion blocks real-money access for the chosen period and stops promotional contact. Contact support if you need assistance activating these measures.

Recognising signs of problematic behaviour

Look for warning signs such as chasing losses, neglecting work or family, borrowing to fund play, hiding activity, or rapid increases in deposit size or frequency. Repeated breaches of personal limits or failed attempts to stop are also red flags. Early recognition lets you use tools before harm escalates.

Guidance for staying in control

Create and stick to a budget, treat gambling as entertainment with a time and spend cap, and avoid gambling when upset or impaired. Use account limits, session breaks, and realistic goals. Talk to someone you trust about your activity and consider removing stored payment details if you need stronger friction.

Access to professional help and support organisations

If you need specialist support, contact the Problem Gambling Foundation of New Zealand at pgf.nz or their free helpline on 0800 664 262. International resources include BeGambleAware and Gambling Therapy. Support services offer confidential advice, counselling, and practical steps for recovery.