Privacy, and Data Policy
At Dudespin we take your privacy seriously. This page explains how we collect, use and protect personal and technical information when you open an account, play games, make deposits or request withdrawals. It covers identity checks, payment and transaction records, cookie and tracking practices, data sharing with service providers, and your rights to access, correct or delete your information. The policy also explains security measures we use and how we will notify you if the policy changes. Read this to understand how your data is handled on our site.
Types of data we collect
Personal data
Name, date of birth, address, email, phone number and ID documents supplied for verification and KYC checks. Contact and account credentials are held to manage your account and communications.
Technical data
Device details, IP address, browser type, operating system, pages visited and session metadata. This information helps with fraud prevention, security and site functionality on desktop and mobile.
Transactional data
Payment and banking details, deposit and withdrawal history, wager records, game activity and loyalty point balances. Transaction records include currency used, amounts and timestamps for compliance and accounting.
How we use your information
Account administration and identity verification. Processing deposits, withdrawals and refunds. AML and responsible gambling checks. Preventing fraud, detecting suspicious activity and enforcing terms. Sending service messages, account alerts and policy updates. Analysing usage patterns to maintain platform performance and fix technical issues.
Data protection and security
Data in transit is protected using 256-bit SSL encryption. Stored data is processed on secure servers with access controls and monitoring. KYC documents are stored only as required for regulatory and compliance purposes. We do not publish sensitive details and we limit access to authorised personnel and contracted service providers.
Cookies and tracking technologies
Cookies, local storage and similar technologies are used for login persistence, language and currency preferences, session management and basic analytics. Third-party tags may be used for traffic analysis and payment integrations. You can manage cookie choices in your browser and in account settings.
Your rights
Access - request a copy of personal data we hold. Correction - ask us to update inaccurate information. Deletion - request account deletion and removal of personal data where legal obligations allow. Restriction - request limits on processing for specific purposes. Contact support to exercise any right; identity verification will be required for requests.
Data sharing and third parties
We share data with payment processors, identity verification providers, game and platform suppliers, and regulatory or law enforcement bodies when required. Contracts and data processing agreements are in place with third parties to protect your information. Aggregated or anonymised data may be used for reporting and analytics.
Changes to this policy
We may update this policy to reflect changes in services, legal requirements or practices. Material changes will be notified via account message or site notice. Continued use of the site after notice indicates acceptance of the updated policy. For questions, contact our support team via the help centre.